Program Operations Branch Chief
Health and Human Services Department (HHS)
District of Columbia
Directed a $4.0B LIHEAP portfolio and restructured fund allocation strategy to accelerate disbursement and improve targeting across 200+ jurisdictions, achieving measurable reductions in household energy insecurity.
Led implementation of American Rescue Plan and COVID‑19 LIHEAP appropriations (≈$4.0B), achieving 100% obligation of emergency funds and providing targeted technical assistance that increased benefit uptake and shortened processing times.
Modernized grant management and oversight systems, deploying data‑driven performance frameworks and streamlined compliance processes that improved reporting accuracy, reduced corrective‑action cycles, and increased audit readiness.
Introduced renewable energy integration into LIHEAP guidance by adding solar coordination language to grant applications and negotiating procedural linkages with DOE and state partners to align LIHEAP investments with community solar initiatives, expanding resilience and reducing long‑term household energy costs.
Built and supervised a multidisciplinary staff of program managers, auditors, contracted specialists, and policy analysts; implemented coaching, professional development, and succession planning that improved retention and leadership bench strength.
Established and managed a two‑year national Poverty Fellowship in partnership with University of Wisconsin, hosting four fellows and translating fellowship research into operational procedures linking home energy assistance to social determinants of health.
Directed grants monitoring and targeted technical assistance (TTA) activities, coordinating interventions that materially increased grantee compliance and program performance metrics.
Led monitoring and audit coordination with HHS staff and contractors, HHS‑OIG, GAO, and state auditors across top states and 100+ grant recipients over a ten‑year period, resulting in strengthened internal controls and reduced audit findings.
Led DOE‑led client eligibility and service coordination workgroups and operational alignment with HUD and USDA to reduce duplication and increase bundled benefit access for households.
Coordinated cross‑HHS initiatives with Head Start, Office of Legislative and Budget, CDC, CMS, and other HHS community services programs to integrate energy assistance into health, early childhood, and planning—improving whole‑family outcomes.
Also served as Acting Division Director from time to time and:
Provided executive leadership for national LIHEAP strategy and operations, aligning program design with federal priorities to improve responsiveness and stakeholder confidence.
Managed multi‑billion dollar budget formulation and execution, reprioritizing investments for emergency response and equity‑focused initiatives while maintaining rigorous fiscal controls.
Represented the Division in White House briefings and Congressional hearings, securing bipartisan support for program enhancements and emergency funding.
Directed procurement, legislative clearances, and intergovernmental negotiations to accelerate approvals for program innovations and ensure transparency and compliance.
