Ann Dunkin

As a Distinguished Professor of the Practice in the School of Public Policy and the School of Cybersecurity & Privacy, as well as a Distinguished External Fellow at the Strategic Energy Institute and the Georgia Tech Research Institute, I provide strategic advice to faculty and staff, engage in research, mentor students, speak to classes and at events and perform outreach on behalf of the Institute.

Dunkin Global Advisors provides strategic advisory services to companies of all sizes. DGA assists companies with strategic product positioning, assessment of opportunities and technology evaluation. DGA also trains, coaches and advises leaders through workshops, public speaking and one on one engagements.

Advise the CEO of CrowdGen AI, an AI watermarking and blockchain security provider featured by Forbes and recognized at Davos for pioneering tamper-proof, on-chain content protection. Their technology embeds undetectable watermarks into images, audio and videos — making it possible to assert ownership, track misuse, and defend against AI scraping without affecting quality.

Lead IT for DOE, a large, decentralized, department with a mission that encompasses 17 national laboratories that perform basic and applied research, four power marketing administrations that sell bulk power and operate the grid in 36 states, the nuclear security complex that manages the nuclear stockpile, and DOE’s headquarters that provides policy leadership for the clean energy transition. Oversee a $5B IT budget and a $1B high performance computing budget. Lead 1,000 direct and several thousand indirect staff. Responsibilities include information management, cybersecurity, records, privacy, and radio spectrum management.

Built a new DOE IT leadership team. Developed and socialized five-year IT and cybersecurity strategies, a three-year staffing plan and annual operating plans. Drove a SaaS-first strategy for application modernization. Developed a 5G Strategy and funded targeted research. Implemented a low-code software factory and a rapid authority to operate (ATO) process. Supported US allies, including Poland, Ukraine and other European countries with cybersecurity training specifically to protect their power grids. Sponsored conferences and events, including DOE’s annual cybersecurity and innovation conference.

Member of the US EPA Agency Review Team and the Technology Strategy & Delivery cross-agency team that ensured the BIden-Harris administration was prepared to govern on day one. Led the evaluation of EPA’s current technology status and formulated the technology strategy and the overall budget proposal for EPA for the Biden-Harris Administration. Contributed to the Administration’s overall technology strategy and helped incoming CIOs and CTOs for other departments as well as the federal CIO.

Advised OptimEyes AI team on product development and the market for their innovative risk management solution.

Collaborated with Dell team to develop strategies to support state and local governments. Provided advice to government CIOs to advance their mission objectives. Advised the Dell team regarding CIO relationship management. Led Dell’s effort to support state and local government CIOs through the shift to virtual work during the early part of the COVID-19 pandemic. Engaged with startups to develop strategic go-to-market partnerships.

Led approximately 1000 staff to deliver business solutions and services for the 15th largest county in the US, serving Silicon Valley residents. Services encompassed a three-hospital healthcare system, a health plan, public safety and criminal justice, social services, elections, tax collection, county facilities, parks, roads and airports, environmental health and other County functions. Accountable for $500 million budget.

Completed the consolidation of the County’s four largest IT teams into one organization, creating a shared services organization, strategic technology functions and business focused teams. Matured business processes for IT, including governance, program management and business relationship management. Implemented an IT Procurement Center of Excellence. Managed the County’s internal service fund. Implemented Technology Business Management cost transparency tool. Integrated two acquired hospitals and 12 clinics into the County healthcare system.

Oversee all IT systems and services throughout the US EPA, an Agency with approximately 15,000 federal staff and an overall budget of $8B. Led IT service development and delivery by hundreds of federal staff and contractors across the agency with a budget of over $400M/year.

Relevant Accomplishments:
•Created the EPA Innovation Fellowship to expedite hiring and developed a series of modular assisted acquisition marketplaces to allow programs to purchase services at “the speed of need,” reducing two major bottlenecks.
•Implemented a series of new security tools to protect from, detect, respond to and mitigate cybersecurity attacks.
•Ensured the smooth functioning and improved performance of IT operations, increasing customer satisfaction from FY ‘15 to FY ‘16 for every IT metric measured by the Office of Management and Budget.
•Managed the EPA’s working capital fund (WCF), assuring appropriate budgeting, accounting and reserves were in place.
Aligned IT development and delivery in the highly decentralized development community outside the OCIO with the Agency’s IT strategy including product delivery, portfolio consolidation, cost reduction and modernization.
•Oversaw the agency’s Scientific Quality program and served as a permanent member of the EPA Information Quality Review Panel, a three member body that adjudicated appeals from corporations and members of the public in regards to EPA’s scientific results.
•Member, Sponsor or Co-chair of multiple government-wide technology councils, including the Federal CIO Council and the Federal Privacy Council.
•Recognized as a thought leader within the federal government and the community of environmental regulators on technology modernization and digital transformation.
•Spoke extensively on a wide range of topics including innovation and transformation, IT security, FITARA (Federal IT Acquisition Reform Act) and the Agency’s environmental technology program.

Managed all technology for the District. Provided educational technology and teacher training to support teaching and learning. Managed 17 libraries across the district. Led long term enrollment/facilities planning processes.

Relevant Accomplishments:
•Reinvented the culture within the IT organization with a focus on performance. Shifted staff responsibilities, provided development opportunities and created an environment that fostered high performance and teamwork resulting in significantly increased productivity and customer satisfaction.
•Partnered with teaching staff to change the approach to technology deployment, quickly testing, piloting and delivering leading edge tools to schools, allowing students immediate access to new technologies while ensuring that deployments were secure and met legal standards, including FERPA and HIPPA.
•Completed district-wide enrollment planning and projections and led a community committee to analyze growth patterns and recommend the location of the next elementary school.
•Created strategic relationships with vendors to identify and quickly deploy new technologies that met the District’s needs and interests. Collaborated with vendors to extend the capabilities of their products to meet the District’s requirements, including working with a leading learning management system vendor to broker, test and deploy integration with a leading Student Information System.
•Worked with facilities design and construction to build and retrofit classroom buildings that incorporated cutting edge learning spaces and technologies.
•Partnered with the City of Palo Alto to design, install and deliver City fiber to all 19 district facilities.
•Worked with site staff to pilot new teaching tools, including 1:1 iPads, computer programming and engineering at the elementary level, and joint student and staff professional development.

Managed development and delivery of HP’s first inkjet based enterprise class printer. Led 500 engineers and managed a $100M per year budget. Developed and executed plan to deliver the product to market, directed all program teams, managed program status and issues and drove scope and schedule trade-off decisions. Developed new processes and capabilities to integrate and produce the most complex hardware product ever created by HP.

Directed a wide variety of IT and R&D organizations, some concurrently, including pay-per-use R&D, IT for R&D within HP’s printing business and the IT function for HP’s newly acquired digital press business, Indigo. Led global teams (US, Europe, Middle East and Asia) of up to 120 people and managed budgets of up to $40M.

Built a consolidated operations function for HP’s internet based businesses. Provided software integration, build, deployment, testing, production, IT support, customer support, capacity management, software lifecycle development and process modeling, metrics and development tools and environment.

Created a new development team focused on test engineering for HP’s collaborative workflow solution for digital pre-press.

Led a team of 30 employees to enable defect prevention and testing for home and small business products, ensuring the highest possible quality software, firmware and network components of HP inkjet printers. Drove a transformation of testing philosophy to ensure the quality of increasingly complex products.