Associate Director
Carrier Global
Palm Beach Gardens, Florida
Led the development of an enterprise intelligence and insider threat program from charter to full operations — vision, threat assessment, intake, and SOPs — protecting ~55,000 users and ~85,000 assets across 160 countries.
Authored the Insider program charter — mission, scope, authorities, oversight — securing executive approval and aligning Legal, HR, Privacy, and business behind a defensible governance model addressing privacy and escalation.
Authored threat management playbooks — intake, triage, investigation, escalation, case management — covering data loss, fraud, espionage, IT misuse, and concerning behavior / workplace violence, aligned to the CERT Common Sense Guide, NIST CSF 2.0 and Carnegie Melon SEU Insider Best Practices.
Set escalation thresholds and advised senior leadership on critical risk decisions during insider and nation-state-linked incidents, coordinating global response and delivering timely, defensible, legally sound investigations.
Drove over-the-horizon threat identification and escalation through training and awareness briefings on nation-state threats, economic espionage, and social engineering for executives, high-risk roles, and frontline partners globally.
Served as corporate liaison to the FBI, NSA, and other U.S. government agencies, advancing public–private collaboration, threat sharing, deconfliction, and joint response.
Briefed senior leadership on emerging risk — AI-enabled threats, digital exposure and data loss, critical asset protection, and third-party/supply chain exposure — supporting secure growth and operational continuity.
Developed intelligence and investigations professionals through mentorship, engagement, and talent programs — building a high-trust, high-performance function and sustainable pipeline.
