Iris C. Pugh

Iris C. Pugh

LocationBirmingham Alabama, United States
Government service2yrsInternal Revenue Service (IRS)

About

Results-driven Program Manager and HR Operations Specialist with extensive experience in program oversight, HRIS systems, stakeholder engagement, and process optimization. Proven ability to lead cross-functional teams, implement automation solutions, and drive efficiency in complex organizational structures. Adept at leveraging data analytics, policy development, and strategic planning to enhance organizational effectiveness. Seeking a role in program management, HR technology, or operational strategy within the private sector.

Roles

Apr 2022–Jan 2024
Former role

Supervisory Program Analyst

Internal Revenue Service (IRS), Internal Revenue Service

  • Directed HR work-life programs including health services, EAP, infectious disease management, and compliance initiatives.

  • Led HR technology enhancements, ensuring seamless integration across payroll, benefits, and onboarding platforms.

  • Conducted business process reengineering, applying cost-benefit analysis to streamline contracting and procurement.

  • Analyzed HR data trends to identify gaps, inform decision-making, and drive efficiency in employee support services.