Program Analyst
USAID
District of Columbia
• Developed and delivered training for USAID’s 10,000+ workforce to upskill global staff.
• Oversaw vendor contracts, managed communications and provided quality assurance, resulting in the Agency’s first crisis hotline and trauma-informed investigations training for staff involved in investigations.
• Designed and launched the Agency’s first advocacy program, inclusive of a curriculum of 70+ hours of training that led to more efficient utilization of Agency resources and increased staff competencies.
• Designed and implemented surveys, gathering employee feedback to inform program improvements and ensure alignment with organizational goals, leading to improved staff satisfaction, engagement, and program effectiveness.
• Spearheaded a comprehensive revision of an Agency policy, resulting in new Agency policies aligned with best practices and regulatory standards.
• Created a suite of marketing materials, including an internal website and infographics, driving successful institutionalization of workplace policies and procedures.
• Led an interagency working group, streamlined processes and ensured timely, high-quality project deliverables.
• Oversaw and mentored four interns, resulting in successful completion of key initiatives.