Loan Specialist
Small Business Administration (SBA), Office of Capital Access, Covid Economic Injury Disaster Loan Servicing Center
Connecticut
· Assisted Case Managers with closing, disbursing, and servicing approved loans.
· Ensured loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions.
· Processed loan applications and modifications via Rapid, Salesforce, SLTrack, and Microsoft Dynamics by performing necessary analysis and preparing full documentation supporting the analysis.
· Responded in writing to a full range of inquiries from borrowers concerning residential and commercial loan servicing and liquidation to assist in the liquidation of delinquent loans.
· Responded orally and/or in writing to inquiries from applicants, their representatives and agents, and others concerning the status of applications and reasons for Agency decisions.
· Reviewed all pertinent facts needed and applied accepted financial procedures to make eligibility determinations by analyzing such factors as economic injury, ability to repay requested loans, intended use of proceeds, and legislative and administrative loan limits.
***Remote Role***