Heather Bomans

Operations Readiness and Crisis Response

Heather Bomans's profile photo
LocationTucsonAZ
Government service13yrsU.S. Agency for International Development (USAID)

About

Heather Bomans is a dynamic financial and operational executive with over 15 years of expertise in driving fiscal strategy, operational excellence, and organizational transformation across public-sector and private enterprises managing multi-billion-dollar portfolios.



Heather currently serves as a Foreign Service Officer at the United States Agency for International Development (USAID), where she orchestrates policy development, operational efficiency, and financial stewardship across diverse U.S. Government programs. At USAID, Heather directs global operations and budgets exceeding $100M, leads high-performing teams of 75+ professionals, and forges strategic partnerships to safeguard billions in public funds. Her leadership has delivered standout results, like boosting operational readiness by 33% in 12 months and optimizing resource allocation to enhance service equity, showing her strong grasp of P&L accountability and operational scalability.



A versatile C-suite-ready leader, Heather previously founded Heather Michelle Khan CPA PLLC, growing it into a trusted firm for financial and tax solutions, and served as Tax Manager at Callaway Golf, where she optimized tax strategies and compliance for global expansions while advising on multimillion-dollar acquisitions. Earlier, she sharpened her financial acumen as a Senior Tax Associate at Arthur Andersen LLP, delivering tailored tax and business process solutions for multinational clients.



Heather’s track record of streamlining processes, driving profitability, and building stakeholder trust positions her as a transformative leader in financial and operational management.

Roles

Aug 2023–Aug 2025
Former role

Deputy Mission Director

U.S. Agency for International Development (USAID), Afghanistan

Chief Operating Officer

Leadership and oversight of USAID's Mission to Afghanistan as the Deputy Mission Director. Direct responsibility for operations, including the design, implementation, and monitoring of USAID programs, budget and financial management of more than $2 billion, regulatory oversight, human resources, safety, and security of personnel and USAID partners, and day-to-day operations.

Jun 2020–Jun 2023
Former role

Director

U.S. Agency for International Development (USAID), Bureau for Management, Office of Management Services

Operations Management

Leadership and oversight of USAID's Office of Management Services and Senior Operations Management Coordinator for USAID's Critical Coordination Structure. As the Director of the Office of Management Services, led USAID's policy and strategy development and operational implementation of travel, records, real property, and domestic and overseas general operations services. Served as the USAID Senior Real Property Official and Senior Travel Official. As the Senior Operations Management Coordinator, designed USAID's transformational strategy and oversaw its successful implementation for worldwide operational readiness, focusing on continuity of operations, emergency management, health and safety, and task forces.

Jun 2020–Jun 2023
Former role

Director

U.S. Agency for International Development (USAID), Bureau for Management, Office of Management Services

Operations Management

Leadership and oversight of USAID's Office of Management Services and Senior Operations Management Coordinator for USAID's Critical Coordination Structure. As the Director of the Office of Management Services, led USAID's policy and strategy development and operational implementation of travel, records, real property, and domestic and overseas general operations services. Served as the USAID Senior Real Property Official and Senior Travel Official. As the Senior Operations Management Coordinator, designed USAID's transformational strategy and oversaw its successful implementation for worldwide operational readiness, focusing on continuity of operations, emergency management, health and safety, and task forces.

Jul 2017–Apr 2019
Former role

Controller and Acting Supervisory Executive Officer

U.S. Agency for International Development (USAID)

ControllerOperations Management

Leadership and oversight of the USAID/Mali’s Office of Financial Management and Office of the Executive Officer.

Jul 2011–Apr 2017
Former role

Controller

U.S. Agency for International Development (USAID)

Controller

Leadership and oversight of the USAID/Democratic Republic of the Congo's Office of Financial Management.

Jul 2007–Mar 2010
Former role

Founder and President

Heather Michelle Khan CPA PLLC

Certified Public Accountant

Founded and led a CPA firm delivering standout financial and tax solutions to a diverse client base. Grew the business through smart strategies and operational upgrades, establishing a strong reputation in advisory services.
• Increased revenue year-over-year by expanding services and growing the client base.
• Cut processing time and raised client satisfaction by streamlining operations with technology.
• Reduced risks with solid compliance measures, keeping financial reporting accurate and up-to-date.

Apr 2002–May 2007
Former role

Tax Manager

Callaway Golf

California

Financial Manager

Managed tax operations for a global golf equipment leader, delivering strategies that fueled international growth and compliance. Led a small team to optimize financial outcomes and support key business moves.

·        Cut tax risks by leading planning and audits across federal, state, and local levels.

·        Improved reporting accuracy with quarterly tax computations, meeting Sarbanes-Oxley standards.

·        Saved costs on two major acquisitions by guiding tax strategy and domestic transfer pricing.

·        Boosted efficiency by redesigning tax processes, enhancing department performance.

Jan 1998–Mar 2002
Former role

Senior Associate

Arthur Andersen

Arizona

Certified Public Accountant

Delivered tax consulting and compliance solutions for multinational clients, driving financial success. Improved processes and guided staff to enhance service quality and efficiency.

·        Enhanced accuracy by preparing diverse tax returns for corporate and individual clients.

·        Boosted operational efficiency with new processes for tax department workflows.

·        Strengthened client outcomes by providing on-site tax support to finance teams.

·        Improved team performance by training staff and fostering a learning culture.