Senior Health Communication Specalist
Centers for Disease Control and Prevention (CDC), National Center for Immunization and Respiratory Illnesses
· Team Leadership
o Spearheaded the formation of a new team, defining roles, establishing feedback loops, and formalizing SOPs, resulting in improved team cohesion, transparency, and collaboration, and generating exceptional positive feedback.
o Enhanced NCIRD's mission and the CDC’s brand by initiating monthly training and cross-training programs that streamlined digital content processes and improved interdepartmental collaboration. Guided team members in industry best practices and effective internal communication strategies to support these initiatives.
· Strategic Communication
o Led the development and execution of the award-winning fall & winter virus season campaign, achieving millions of views and earning the 2024 Plain Language Award & CDC Health Literacy Hero Award for clarity and impact.
o Developed and implemented a center-wide social media and newsletter strategy using behavior change models and audience research to enhance messaging and audience engagement.
o Directed a web usability improvement project, reducing 100+ websites/10,000+ webpages by 50% while ensuring compliance with digital best practices and effective contract management across 12 offices.