Associate Director, Behavior and User Experience Hub
Millennium Challenge Corporation (MCC), Department of Compact Operations / Human and Community Development
District of Columbia
Authored a white paper synthesizing 103 MCC evaluations which strengthened program logic models, theory of change frameworks, and economic rate-of-return estimations through the identification of design flaws in prior initiatives—such as untested assumptions, lack of user engagement, and failure to incorporate behavioral drivers of adoption and sustainability.
Directed local research for Côte d’Ivoire’s $28M education reform. Delivered evidence-based recommendations that informed policy reform by the Ministry of Education, streamlined school-level administrative processes, and launched a targeted education campaign for families and students.
Spearheaded negotiations across multiple contractors to apply user-centered solutions to irrigation design as part of Lesotho’s $118.6M Market Driven Integrated Horticulture investment.
Led the user-centered research and recommendations for US grant improving teacher and student retention in the Gambia through analysis of teacher and student insights.
Managed two research contracts leading monthly progress updates, budget reviews and quarterly reporting to senior management: budget $6M.
Collaborated with cross-functional teams to improve program logic, data management and reporting metrics.
