Management Analyst (GS-14)
U.S. Department of Veterans Affairs (VA), Office of Enterprise Integration
District of Columbia
•Served as a policy and program analyst and managed a team that translated Congressional law into federal policy
•Managed a team that monitored the implementation of new healthcare law, and ensure it was in alignment with the Department's strategic objectives and veteran-centric mission.
•Reviewed and analyzed proposed legislation, regulations, and policies to assess their impact on VA programs, recommending business model enhancements and strategic adjustments to improve service delivery.
•Identified and documented program inconsistencies, gaps, and anomalies, developing data-driven reports and strategic recommendations to senior leadership to resolve issues and improve operational efficiency.
•Conducted customer engagement working sessions and coordinated with internal and external stakeholders to develop strategic solutions that enhance department-wide programs.
• Served as a liaison between various VA offices and external partners, driving alignment and integration of initiatives supporting veteran outreach, underrepresented veteran engagement, mental health, and social services.
• Participated in the preparation and delivery of executive-level reports, briefings, and presentations to senior VA leadership, providing insights on project outcomes, policy implications, and strategic initiatives.
• Supported enterprise-wide initiatives and contribute to cross-functional teams to enhance service delivery for veterans, particularly in areas related to outreach, mental health, and social services.
