Nicole K. Dan, Digital Strategy and Civic Tech

About

With dedicated service in public policy and civic tech, my mission has been to bridge the digital divide and empower communities through technology. At the US Department of Commerce and Florida Community Innovation Foundation, I've honed my competencies in data analysis, public speaking, and policy research, aligning my efforts with the values and goals of these organizations.

In my role at the Department of Commerce, I oversee the Federal Broadband Funding Report and Dashboard, ensuring the clear communication of complex data from multiple agencies. I manage the development of user-friendly data platforms and conduct thorough research to enhance open data practices. At Florida Community Innovation, I facilitate classes and mentor students, guiding them through projects that have garnered recognition, such as the McCourt School of Public Policy's 2023 Client-Based Capstone Prize.

Roles

Aug 2021–Present

Current role

Broadband Programs Specialist

National Telecommunications and Information Administration (NTIA), Office of Internet Connectivity And Growth

Florida

Oversees development of the annual Federal Broadband Funding Report and Dashboard, including data from 70 programs at 13 federal agencies, communicating findings clearly and concisely
Manages building of data collection platform and dashboard with data team from including user research to release, including: user testing, drafting instructions in plain language, office hours for user questions
Researches options for using open data and drafts plan for implementing in data collection process
Flexibly responded to changing priorities as needed, including drafting talking points for leadership, collecting information from other agencies about changes to grant programs, and managing correspondence with legislators
Collaborates with data team to set timelines and address technical challenges to ensure timely release of the product
Facilitates and track interagency coordination between federal broadband programs

Jun 2020–Jul 2021

Former role

Intern

National Telecommunications and Information Administration (NTIA), Office of Internet Connectivity And Growth

District of Columbia

Analyzed broadband policy issues, such as any state and local government initiatives or grants involving the internet and telecommunication

May 2019–Jul 2021

Former role

Digital Production and Analytics Associate

MissionWired

Washington, District of Columbia

Implements the strategic vision for political and nonprofit clients using email, custom microsites, lightboxes, and other fundraising tools using HTML, CSS, and JavaScript

Maintains ALS’ quality standards while ensuring logical segmentation for thousands of political and other fundraising emails.

Synthesizes & develops strategic recommendations for tracking key performance indicators – including using Google Tag Manager and Google Analytics.