Director, Engagement Lead
Stroz Friedberg, a LevelBlue Company
Description: Lead the full case lifecycle and direct teams conducting digital forensic and incident response investigations involving ransomware, business email compromise, advanced persistent threats, unauthorized access, and insider threats.
Collaborate with cyber insurance carriers, law firms, breach coaches, restoration partners, threat actor communication firms, and cyber threat intelligence teams to deliver comprehensive response and restoration services to clients worldwide.
Develop contracting arrangements, including statements of work, terms and conditions, and cost estimates. Review utilization metrics and budgets, approve invoices, and ensure operational accountability.
Achievements: Led high-pressure investigations and restorations for global clients experiencing losses of up to $1 million per day due to ransomware, resulting in successful restoration of operations and identification of root cause and data at risk.
Coached and mentored consultants to strengthen DFIR service delivery, produce accurate and defensible reports, and effectively respond to client and counsel feedback.
Received consistent positive feedback from the sales organization and management for delivering high-quality investigations and exceptional customer service.