Product Owner, System Owner & Federal Investigator
Defense Counterintelligence and Security Agency, Program Executive Office and Field Operations
Oklahoma
- Product Management & Ownership: Directed multiple critical SaaS applications in the National Background Investigations Services portfolio including eApp, PDT, IM, DDS PVQ Prototype, and ICAM transition initiatives. Developed strategic roadmaps, prioritized backlog, and executed iterative development cycles.
Led development of WatchTower, enhancing special agent operational efficiency by 40% and achieving $10M cost savings.
Scaled eApp, the portal for all Federal background investigations from prototype to the system of record with over 190,000 unique monthly users.
- Strategic Oversight & Compliance: Ensured compliance with DoD & NIST regulations; implemented Zero Trust Architecture, ICAM solutions, and AI/ML innovations.
- Data Analytics: Leveraged analytics to streamline operations and improve decision-making.
- Awards & Recognition:
11 Performance Awards (2022–2025), including Director’s Award for WatchTower (2023)
DCSA’s first Champion of Service (2024)
